How can we help you?

 Everything you need to know to use our technology effectively

 Get help on the following topics

PAPERCUT for CHROMEBOOK
SAMSUNG TABLET
ZOOM BASICS

Laptop


Clever

Schoology

PowerSchool

Yealink Phone

Smartboard

Blocksi

Blocksi Classroom Managment

Chromebook

Chromebook

SysAid Helpdesk Tickets


Student Badge Printing

SYSAID Help Desk  

Mon - Fri 8:00am - 5:00pm

SYSAID

if you do not have a username and password, please contact Deven Stalworth at deven.stalworth@uprepschools.com


SYSAID VIDEO 


Employees can access Service Desk thru the SysAid helpdesk system using the following link address:  uprepschools.sysaidit.com


or click here

Multi Factor Authentication 

All Teachers Will Use Multifactor Authentication

 November 20,  2021

Great news! 

Teachers and Instructional Staff will receive new Laptops for the coming school year

Teacher laptops will be rolled out starting the week of Aug 16 thru  the week of Aug 27 2021.  Laptops will be delivered to the SOMs at each location to distribute to teachers.  An acceptable use form (Jotform) must be filled out by each teacher.



TEACHER LAPTOPS 

All Teachers get New Laptops

 June 11, 2021

Great news! 

Teachers and Instructional Staff will receive new Laptops for the coming school year. 

Teacher laptops will be rolled out starting the week of Aug 16 thru  the week of Aug 27 2021.  Laptops will be delivered to the SOMs at each location to distribute to teachers.  An acceptable use form (Jotform) must be filled out by each teacher.



CHROMEBOOKS 

U Prep Scholars may keep their Chromebooks

 September 1, 2023

Great news! Our scholars who currently have school assigned "Chromebooks" will get to keep them throughout their tenure at U Prep!


Process for families with new and returning scholars: Parents will sign a new agreement each year as part of their registration packet. The packet will include the Technology Acceptable Use Agreement.  Scholars will not have to return their device at the end of each school year unless they are leaving the U Prep Schools Network.


Please note:  The “Chromebook” devices are still the property of U Prep Schools’  and scholars are expected to bring their “Chromebook” to class daily, fully charged.


You may also refer parents and scholars to our help pageCaring for your Chromebook”.


Families who meet the exceptions listed below - Will need to return the device to the school.


Parents returning “Chromebooks” for scholars leaving the network (or graduating seniors) may drop off their chromebook at their scholars assigned school or the parent/scholar walk-up. IT will provide receipts to the schools for returned “Chromebooks”.


Scholars who have broken, or have defective,”Chromebooks” may visit “parent/scholar walk-up” (Mon-Wed, 12am-5pm, Thursday by appt only) for repair or exchange. District “chromebooks” should never be taken to outside repair services for any maintenance or repair. 


Scholars with end of life “Chromebooks” may swap their device for a new one on their registration day or during the school year.  IT will provide a list of scholars who meet this criteria. 


Penalties 

Lost/Stolen

Damaged

Return

INFRASTRUCTURE UPGRADES

Infrastructure Updates and Changes

 June 11, 2021

The Infrastructure and Internet will be upgraded for all schools giving a much greater amount of bandwidth for all returning teachers and students.  We are standardizing on Meraki hardware throughout our Network  More to come here !


21st Century Classroom

We want to work together to design and develop a 21rst century classroom standard at UPREP. 

More to come here !